Shipping Policy

We are committed to providing fast, reliable, and discreet shipping services to customers around the world. Every day, we ship to hundreds of customers globally, ensuring a smooth and satisfying shopping experience.

Order Processing & Delivery Time

Your delivery time consists of Processing Time and Shipping Time:

Stage	Estimated Time
Processing Time	1–5 business days (order verification, quality check, and packaging)
Shipping Time	Time from fulfillment center to destination (see below)

Estimated Delivery Times (Including Processing)

Country/Region	Estimated Delivery Time	Shipping Cost
United States	7–15 business days	Free
Canada	8–18 business days	Free
Most of Europe	8–18 business days	Free
Australia / New Zealand	7–15 business days	Free
Singapore / South Korea / Japan	6–12 business days	Free
Other Countries	10–25 business days	Free

Note: Delivery times may be extended during peak seasons or promotional periods.

Tracking Your Order

Once shipped, you will receive a confirmation email with a tracking link.
Tracking updates may take 2–5 business days to appear in the system.
You can also log in to your account to view order status.

Duties & Taxes

All prices include tax; most countries will not require additional import duties.
If your parcel is selected for customs inspection, you are responsible for cooperating with local customs.
In the case of a return, any customs fees incurred will be the customer's responsibility.

Countries with Adult Product Import Restrictions

Some countries have strict import regulations for adult products. Orders to these destinations may face clearance issues or be returned. Please check the site disclaimer before purchasing.

List of restricted countries:

India, Turkey, Indonesia, UAE, South Korea, Japan, Pakistan, Egypt, Saudi Arabia, Morocco, Malaysia, Bangladesh, Kuwait, Algeria, Jordan, Uzbekistan, Thailand, Oman, Qatar, Kazakhstan, Lebanon, Azerbaijan, Nigeria, Tunisia, Palestine, Albania, Libya, Bahrain, Kyrgyzstan, Tajikistan, Senegal, Maldives, Mali, Mauritania, Brunei, Guinea, Niger.

We will do our best to support customs clearance, but we cannot guarantee success. If your package is held or rejected, we are not liable for the resulting loss.

Change of Shipping Address

If you notice an address error after placing an order, please contact our customer service at service@yovix.store as soon as possible.

As long as your order hasn’t been shipped, we will help update the address. Once shipped, changes cannot be made.

Discreet Packaging

Your privacy matters. All orders are shipped in plain, unbranded packaging with no mention of contents or product type. You can shop with complete confidence and discretion.